Identified - issue identified, working on full resolution.
Jul 12, 2024 - 17:12 UTC
Investigating - All services are down due to a network issue.

We are currently working with vendors to resolve the issue.

Updates will be provided as they become available.

Jul 12, 2024 - 13:50 UTC
Web Application ? Operational
API Operational
Resolution Service API Operational
Partner V3 API ? Operational
Partner V2 API ? Operational
Metadata API ? Operational
Core Services Operational
Profile Service API ? Operational
Identity Service API ? Operational
Messaging Service API ? Operational
Rewards Service API ? Operational
Backend Management ? Operational
API Gateway ? Operational
API Backend ? Operational
3rd Party Services Operational
Customer.io Message Sending Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Cloud DNS Operational
Fastly Chicago (CHI) Operational
Infura Mainnet HTTPS JSON-RPC API Operational
Infura Polygon Mainnet Operational
Alchemy JSON-RPC Request API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 16, 2024

No incidents reported today.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Resolved - This incident has been resolved.
Jul 12, 13:38 UTC
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Jul 12, 08:24 UTC
Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.